business analyst
    BUAN 5
    ​​ (PUBLISHED 13/11/23)

    RFQ-ASD-171-2023 SOW 1
    Role: Business Analyst 
    Major SFIA Level: BUAN 5
    Client: Australian Signals Directorate (ASD)
    Location: Canberra, ACT
    ​Start Date: ​March 2024
    Contract: 12 months from the Contract Commencement Date.
    Part-time arrangements: Will not be considered
    Clearance: Top Secret Positive Vetting (TSPV)

    Closes: Monday, 4th of December 2023 at 2pm
    ​
    ​Role Description:
    JP2289-1 is a rapidly growing 6-year project within ASD to build and uplift ASD systems and support organisation elements for the introduction of Intelligence, Surveillance and Reconnaissance (ISR) capabilities, communities and tactical users into the information environment. Project activities include expanding the existing network, computing systems, complex gateway services, cloud services, mission services, data management services, and deployable systems. JP2289-1 is executing a highly innovate delivery strategy enabling multi-classification working and a partnership between the ASD and Defence enterprises. To facilitate this project outcome, ASD has a requirement for a Business Analyst at a SFIA Level 5. The Business Analyst will be responsible for customer engagement, process modelling and development of system requirements. They will also be responsible for engaging with the team to ensure customer requirements are well understood and expectations on both sides are appropriately managed. This position is responsible for the elicitation of business and technical requirements and the modelling of new and existing business processes to inform technical capability delivery for a fast paced, dynamic environment. The successful candidate will work with business stakeholders, project managers, engineers, architects and delivery teams as required to elicit and communicate requirements for successful outcomes. Prioritisation, stakeholder engagement and exceptional communication are all key requirements.

    Major Responsibilities:
    • Gather, document, communicate and manage business and technical requirements, including supporting and delivering reporting activities
    • Assist with moderately complex business process modelling. Provide advice on moderately complex system design.
    • Define user and system interfaces for software/hardware/systems and translate logical designs into physical designs. Prepare detailed designs and document all work according to standards.
    • Manage stakeholder engagement activities for customers whose requirements and priorities are often unique and conflicting.
    • Communicate business requirements with developers involved with system improvements, enhancements, and problem resolution.
    • Collaborate with other project office personnel to ensure that systems are complementary, fit for purpose, and integrated where appropriate.

    Other Skills:
    Highly Desirable
    • ITIL v3 expert or equivalent experience within ITSM design or operations areas.
    • Minimum of 3 years’ experience analysing and transforming ICT business processes.

    Desirable
    • Experience working with Confluence / JIRA, SharePoint site development or maintenance, Microsoft System Centre Service Manager and / or Service Now.

    SFIA Skills Required:
    • BUAN 5
    • REQM 4
    • DESN 3

    ​Security Clearance:
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Other Features:
    • The role is Canberra based with minimal travel however, the ability to self-transport between local sites in the most efficient means is required. There may be some domestic travel required.

    Core hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am and 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minute break after 5 hours consecutive work.​

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.
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