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Microsoft Exchange / Skype for Business System Admin
(PUBLISHED 01/05/23)
RFQ-ASD-61-2024 SOW 1
Role:
Microsoft Exchange / Skype for Business System Admin
Skills Required:
SYSP 4, ITOP 4. USUP 4
Client:
Australian Signals Directorate (ASD)
Location:
Russell, Canberra
Start date
: ASAP or after 1 July 2024
Contract Expiry:
Contract terms 12 months (last date 30/06/2025)
Part time arrangements
: Will be considered.
Clearance
: TSPV
Closes:
Wednesday 22nd of May 2024 at 2pm
Role Description:
The System Admin is responsible for complex activities and tasks relating to monitoring and maintenance of ICT servers and software. The System Administrator will conduct these activities whilst working cohesively and flexibly with related stakeholders to the Australian Signals Directorate (ASD).
Major Responsibilities:
Administer, monitor and maintain complex Microsoft technologies. Provide advanced skills in delivery of services to ICT platforms utilising Commonwealth approved designs.
Manage, maintain and administer complex Microsoft Exchange and external email gateway environments.
Manage, maintain and Administer Microsoft Skype for Business.
Create and maintain PowerShell scripts used for ad-hoc tasking and system automation.
Develop, maintain and perform operational procedures and document changes to ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages.
Other Skills and Knowledge:
Experience in the successful delivery of complex ICT outcomes across an Enterprise.
Proven experience in Microsoft Exchange / Skype for Business along with its roles and features.
Demonstrated experience and understanding of ITIL processes and procedures is considered advantageous
Other Features:
Role is Canberra based. There may be a requirement for occasional interstate travel.
There will be a requirement to undertake occasional planned work outside the core hours, preferably during a maintenance window.
Security Clearance:
Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential.
Core Hours:
8 hours per day between the hours of 7am and 7pm.
Contracted personnel are to work no more than an average of 8 hours per day, unless requested to do so by the Contract Manager, and must take a minimum 30 minute break after 5 hours consecutive work.
Referees:
Two referees with contact details.
For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.
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