ICT Systems Administrator (Storage and Backup) ​
    STMG 5
    ​​​ (PUBLISHED 24/01/24)

    RFQ-ASD-15-2024 SOW 1 
    Role: ICT Systems Administrator (Storage and Backup) 
    Major SFIA level: STMG 5
    Client: Australian Signals Directorate (ASD)
    Location: Russell Offices, Canberra
    Start date: On or after 1 July 2024
    Contract Expiry: 30 June 2025
    Part time arrangements: Will be considered 
    Clearance: Top Secret Positive Vetting (TSPV)

    ​Closes: Wednesday 14th February 2024 at 2pm

    Role Description:
    Provision of ICT Systems Administration (Storage and Backup) to enable the efficient sustainment of current infrastructure and design of future backup and storage solutions within a complex environment spanning multiple geographically separated data centres and remote offices.

    Major Responsibilities:
    • Provide support in the design and implementation of the future storage and backup strategy and technology refresh across multiple environments for highly classified networks.
    • Develop and document System Security Plans (SSP) for Storage and Backup systems.
    • Provide systems administration and support for the management of the existing Storage Area Networks (SAN) in conjunction with future storage and backup requirements.
    • Provide support to resolve Service Request and Incident tickets in the Storage and Backup Services queue.
    • Work as part of a team to manage incidents, problems, continuous services improvement and workflows to meet deadlines.
    • Contribute technical knowledge and industry best practice to a customer focused, security enabled global ICT platform.
    • Engage and liaise with assigned project representatives and other support teams regarding storage and backup deliverables.
    • Comply with internal administrative and Standard Operating Procedures.
     
    Other Skills:
    • Demonstrated experience with Enterprise Storage Technologies from Hitachi, HPE and Pure Storage.
    • Demonstrated experience with Enterprise Backup and Recovery solutions.
    • Demonstrated experience with SAN networking technologies.
    • Demonstrated experience with Windows Servers and operating systems.
    • Demonstrated experience with Unix/Linux platforms.
    • Demonstrated ICT Security experience or qualifications
    • Demonstrated experience with VMware

    ​SFIA Skills Required:
    • STMG 5
    • ITOP 4
    • USUP 5
     
    Other Features: 
    The role is Canberra Based. There may be a requirement for occasional work at different locations in the ACT.
    ​
    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am & 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minutes break after 5 hours consecutive work.
    There will also be a requirement to undertake planned work outside the core hours.
    Part-time arrangements will be considered.

    Referees: Two referees with contact details.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

     ICT Systems Administrator (Storage and Backup) ​
    STMG 5
    ​​​ (PUBLISHED 24/01/24)

    RFQ-ASD-15-2024 SOW 1 
    Role: ICT Systems Administrator (Storage and Backup) 
    Major SFIA level: STMG 5
    Client: Australian Signals Directorate (ASD)
    Location: Russell Offices, Canberra
    Start date: On or after 1 July 2024
    Contract Expiry: 30 June 2025
    Part time arrangements: Will be considered 
    Clearance: Top Secret Positive Vetting (TSPV)

    ​Closes: Wednesday 14th February 2024 at 2pm

    Role Description:
    Provision of ICT Systems Administration (Storage and Backup) to enable the efficient sustainment of current infrastructure and design of future backup and storage solutions within a complex environment spanning multiple geographically separated data centres and remote offices.

    Major Responsibilities:
    • Provide support in the design and implementation of the future storage and backup strategy and technology refresh across multiple environments for highly classified networks.
    • Develop and document System Security Plans (SSP) for Storage and Backup systems.
    • Provide systems administration and support for the management of the existing Storage Area Networks (SAN) in conjunction with future storage and backup requirements.
    • Provide support to resolve Service Request and Incident tickets in the Storage and Backup Services queue.
    • Work as part of a team to manage incidents, problems, continuous services improvement and workflows to meet deadlines.
    • Contribute technical knowledge and industry best practice to a customer focused, security enabled global ICT platform.
    • Engage and liaise with assigned project representatives and other support teams regarding storage and backup deliverables.
    • Comply with internal administrative and Standard Operating Procedures.
     
    Other Skills:
    • Demonstrated experience with Enterprise Storage Technologies from Hitachi, HPE and Pure Storage.
    • Demonstrated experience with Enterprise Backup and Recovery solutions.
    • Demonstrated experience with SAN networking technologies.
    • Demonstrated experience with Windows Servers and operating systems.
    • Demonstrated experience with Unix/Linux platforms.
    • Demonstrated ICT Security experience or qualifications
    • Demonstrated experience with VMware

    ​SFIA Skills Required:
    • STMG 5
    • ITOP 4
    • USUP 5
     
    Other Features: 
    The role is Canberra Based. There may be a requirement for occasional work at different locations in the ACT.
    ​
    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am & 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minutes break after 5 hours consecutive work.
    There will also be a requirement to undertake planned work outside the core hours.
    Part-time arrangements will be considered.

    Referees: Two referees with contact details.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    windows Systems Administrator - Lor 4
    ​ASUP 4
    ​​​ (PUBLISHED 24/01/24)

    RFQ-ASD-09-2024 SOW 1 
    Role: Windows Systems Administrator - LOR 4
    Major SFIA level: ASUP 4
    Client: Australian Signals Directorate (ASD)
    Location: Canberra (Russell, Fairbairn, Brindabella Park)
    Start date: On or after 1 July 2024
    Contract Expiry: 30 June 2025
    Part time arrangements: Will be considered 
    Clearance: Top Secret Positive Vetting (TSPV)

    ​Closes: Wednesday 14th February 2024 at 2pm

    Role Description:
    This role is accountable under general direction to undertake complex server application and system administration activities, including managing day-to-day solution sustainment, incident and outage investigation and resolution, solution upgrade and patching, piplined solution deployment and configuration using scripting, CI/CD and orchestration tools. The technical environment includes management of Windows Server virtual machines for application hosting, various commercial-off-the-shelf (COTS) enterprise information and IT-enabling applications, sensitive customer data management, PowerShell continuous delivery workflows, and security, backup and performance tuning for applications and supporting services.  Along with business-as-usual tasking, additional tasks may include building new systems, rebuilding, upgrading and configuring existing systems and design, implementation, maintenance and improvement of automated system deployment, configuration and management solutions.
    The role collaborates with junior to senior technical specialists in a mixed contract/APS team, balancing daily operational support against weekly and multi-month deliverables.

    The Digital Workplace Services section enables Intelligence Agency customers to securely create, manage and share corporate information.  We implement, secure, support and iterate a portfolio of information management applications covering management of documents, records, knowledge, multimedia, tasks, workflows, ICT equipment, locations and people; and provide monitoring, data warehousing and analytics for these repositories. Staff work in a framework of legislation, principles and work practices including management of corporate information in accordance with the Privacy Act and compliance with the Australian Government Information Security Manual.

    Major Responsibilities:
    • Install, configure and sustain applications (monitor, test and apply patches and upgrades for) to ensure system integrity and security, adhere to change management processes in coordinating outages.  Diagnose and resolve system and environment problems; implement break-fixes for diverse customers from individual users to system stakeholders, with a focus on creation of self-healing capabilities and automated testing, builds, deployment and provisioning of services for customers. 
    • Configure, upgrade and extend applications to integrate additional customer requirements and support demand growth, and contributing to continual improvement of team release management. 
    • Investigate and resolve access control and data security concerns, record investigation steps and outcomes as directed, configure and implement system features and fixes to resolve security issues and maintain good security, escalate to management as necessary. 
    • Identify operational problems and investigate, analyse and resolve them. Research, advise on and undertake as directed, proactive maintenance addressing capability deficiencies or ongoing system performance issues under changing environmental factors.  Collaborate with technical staff supporting related services in other teams to resolve issues with services or where service operation affects other services.  Provide system status updates to stakeholders by email, updates to tasking systems and in person.
    • Write and maintain operational and security documentation including System Security Plans, test/installation guides, change approval requests with change process plans and corporate knowledge summaries such as system diagrams and support procedures. 
    • Document daily work (steps taken, reasons and outcomes) to ensure transition of knowledge to the Commonwealth and to enable repeatability of procedures and compliance with relevant standards, including Commonwealth record keeping responsibilities.

    Other Skills:
    • Essential – Experience with installation and configuration of Open Source and/or COTS software, building and improving automated deployment and support processes through the use of scripting, CI/CD and orchestration tools
    • Essential – Windows server administration experience in a virtualisation environment
    • Essential – Back-end administration experience of any of the following Microsoft products: SharePoint Server, System Centre Suite, Azure DevOps Server
    • Desirable – Practical knowledge and experience of SQL and database concepts in a Microsoft environment
    • Desirable – General experience with back-end administration of non-Microsoft Commercial-off-the-Shelf server applications: Micro Focus Content Manager (TRIM), Cormant-CS, EzeScan, SonarQube.
    • Desirable – Experience supporting Microsoft Cloud solutions, including Azure, SharePoint Online, Power BI, Teams

    ​SFIA Skills Required:
    • ASUP   4
    • SYSP   4
    • RELM   4
    • HSIN    4
    • PBMG  4
    • SCAD   3
     
    Other Features: 
    Duties will require occasionally attending meetings or working from other Defence facilities within Canberra and some other government department buildings.
    ​
    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am & 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minutes break after 5 hours consecutive work.
    There will also be a requirement to undertake planned work outside the core hours.
    Part-time arrangements will be considered.

    Referees: Two referees with contact details.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    Micro Focus Content Manager System Administrator - lor 4
    ASUP 4
    ​​​ (PUBLISHED 24/01/24)

    RFQ-ASD-09-2024 SOW 2
    Role: Micro Focus Content Manager System Administrator - LOR 4
    Major SFIA level: ASUP 4
    Client: Australian Signals Directorate (ASD)
    Location: Canberra (Russell, Fairbairn, Brindabella Park)
    Start date: On or after 1 July 2024
    Contract Expiry: 30 June 2025
    Part time arrangements: Will be considered 
    Clearance: Top Secret Positive Vetting (TSPV)

    ​Closes: Wednesday 14th February 2024 at 2pm

    Role Description:
    This role is accountable under general direction to undertake complex administration of Windows Server virtual machines hosting Micro Focus Content Manager and supporting applications. The team uses Azure DevOps and PowerShell for code management, continuous delivery workflows and work management. The team undertake security, backup and performance tuning tasks to meet Essential Eight minimum maturity level and Information Security Manual requirements. Role scope may include assisting the team with system administration of other commercial-off-the-shelf (COTS) enterprise information and IT-enabling applications. Dedicated resources within the team provide MSSQL support, however practical knowledge and experience with MSSQL for all team members is desirable. Along with business-as-usual tasking such as investigation and resolution of customer and system issues and day-to-day solution monitoring and administration, additional tasks may include rebuilding, upgrading, patching and configuring systems and design, implementation, maintenance and improvement of automated system management scripts.
    The role collaborates with junior to senior technical specialists in a mixed contract/APS team, balancing daily operational support against weekly and multi-month sustainment tasks.

    The Digital Workplace Services section enables Intelligence customers to securely create, manage and share corporate information.  We implement, secure, support and iterate a portfolio of information management applications covering management of documents, records, knowledge, multimedia, tasks, workflows, ICT equipment, locations and people; and we provide monitoring, data warehousing and analytics for these repositories. Staff work in a framework of legislation, principles and work practices including management of corporate information in accordance with the Privacy Act and compliance with the Australian Government Information Security Manual.

    Major Responsibilities:
    • Install, configure and sustain applications (monitor, test and apply patches and upgrades for) to ensure system integrity and security, adhere to change management processes in coordinating outages.  Diagnose and resolve system and environment problems; implement break-fixes for diverse customers from individual users to system stakeholders, with a focus on creation of self-healing capabilities and automated testing, builds, deployment and provisioning of services for customers. 
    • Configure, upgrade and extend applications to integrate additional customer requirements and support demand growth, and contributing to continual improvement of team release management. 
    • Investigate and resolve access control and data security concerns, record investigation steps and outcomes as directed, configure and implement system features and fixes to resolve security issues and maintain good security, escalate to management as necessary. 
    • Identify operational problems and investigate, analyse and resolve them. Research, advise on and undertake as directed, proactive maintenance addressing capability deficiencies or ongoing system performance issues under changing environmental factors.  Collaborate with technical staff supporting related services in other teams to resolve issues with services or where service operation affects other services.  Provide system status updates to stakeholders by email, updates to tasking systems and in person.
    • Write and maintain operational and security documentation including System Security Plans, test/installation guides, change approval requests with change process plans and corporate knowledge summaries such as system diagrams and support procedures.  
    • Document daily work (steps taken, reasons and outcomes) to ensure transition of knowledge to the Commonwealth and to enable repeatability of procedures and compliance with relevant standards, including Commonwealth record keeping responsibilities.


    Other Skills:
    • Essential - Experience building and improving automated deployment and support processes through the use of scripting, CI/CD and orchestration tools
    • Essential - Windows server administration experience in a virtualisation environment
    • Essential – Experience in back-end administration, configuration and support of Micro Focus Content Manager (TRIM)
    • Desirable – Practical knowledge and experience of SQL and database concepts in a Microsoft environment

    ​SFIA Skills Required:
    • ASUP   4
    • SYSP   4
    • RELM   4
    • HSIN    4
    • PBMG  4
    • SCAD   3
     
    Other Features: 
    Duties will require occasionally attending meetings or working from other Defence facilities within Canberra and some other government department buildings.
    ​
    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am & 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minutes break after 5 hours consecutive work.
    There will also be a requirement to undertake planned work outside the core hours.
    Part-time arrangements will be considered.

    Referees: Two referees with contact details.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    ICT System Administrators - Warfare Operations
    NTAS 4
    ​​​ (PUBLISHED 25/01/24)

    RFQ-VCDFE-SPNET-240122 SOW 1 
    ​Role:     ICT System Administrators - Warfare Operations
    Major SFIA level: NTAS 4
    Client: Vice Chief of the Defence
    Location: Canberra, Russell Offices
    Start date: On or after 4 March 2024 as negotiated
    Contract Expiry: 12- or 24-month contracts will be considered. Quotes are requested for both durations.
    Part time arrangements: Will not be considered 
    Clearance: Top Secret Positive Vetting (TSPV)

    ​Closes: Thursday, 15th February 2024 at 2pm

    Role Description:
    Reporting to the ICT Systems Manager, the ICT Systems Administrators are accountable under broad direction to manage the technical administration of a secure ICT system and associated applications. The ICT Systems Administrators will exercise a key role in technical and operational support of this critical system.
     
    The ICT Systems Administrators will support complex or sensitive projects that impact on outcomes for Defence. They will engage with stakeholders in the continual improvement of support for these outcomes. As ICT Systems Administrators, you will provide support to following task, but not limited to:
    • Provide ICT support;
    • Provide day to day administration of secure ICT systems;
    • Develop and maintain ICT processes and procedures;
    • Process ICT access requests;
    • Establish new user profiles as per compartment briefs;
    • Participate in investigation of ICT security incidents;
    • Conduct annual ICT configuration and security audit;
    • Provide first level administration to VIP Defence clients;
    • Administer a network database tool;
    • Manage maintenance support for MFD fleet of hardware and software; and
    • Support ICT Manager by providing high quality, consistent and accurate ICT advice to the branch.

    Major Responsibilities:
    • Participate in the development of new ICT capability and system upgrades in accordance with user requirements and technology advancements.
    • Provide technical advice assistance with the sustainment and enhancement of Windows systems and contribute to the development and support of the Windows Desktop SOE,
    • Install, enhance, and maintain existing ICT infrastructure, including remote management and servicing.
    • Develop and enhance monitoring and alerting and troubleshoot issues with ICT systems.
    • Develop and support virtualised environments based on Hyper-V platforms.
    • Provide basic ICT network configuration including network security management & configuration, DHCP and print services.
    • Update and produce relevant technical documentation and instructions.
    • Undertake escorting duties as directed 
    • Maintain mandatory ICT system administrative, security and compliance requirements and improving processes within the business area
    • Build and maintain ICT infrastructure, including operating system and application configuration and hardening, local security configuration (e.g. firewalls, application and security policies), and network configuration (e.g. interfaces, routing/switching).
    • Install and manage physical hardware including servers, storage platforms, and network devices
    • Be a quality team member within the business area, supporting team activities and providing high quality, consistent and accurate ICT related system administration – related management advice to the team and wider organisation.

    Other Skills:
    • Microsoft HyperV or VMWare administration, Microsoft Exchange, NetApp Storage, Cisco Voice & VTC, and Networking.
    • Experience in Defence or large Government Department - Highly Desirable
    • Knowledge of the Commonwealth’s in-service applications
    • Understanding of the Information Security Manual (ISM) and Defence Security Principles Framework (DSPF) - Desirable

    ​SFIA Skills Required:
    • NTAS 4
    • ITOP 4
    • HSIN 4
    • SYSP 4
     
    Other Features: 
    Role is Canberra based. There may be a requirement for occasional interstate travel.
    ​
    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am & 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minutes break after 5 hours consecutive work.
    There will also be a requirement to undertake planned work outside the core hours.
    Part-time arrangements will not be considered.

    Referees: Two referees with contact details.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    Senior System Administrator – Linux LOR5
    sysp 5
    ​​​ (PUBLISHED 01/02/24)

    RFQ-ASD-10-2024 SOW 1
    Role: Senior System Administrator – Linux LOR5
    Major SFIA level: SYSP 5
    Client: Australian Signals Directorate (ASD)
    Location: Canberra, ACT
    Start date: 01 July 2024
    Contract Expiry: 30 June 2025
    Part time arrangements: Will not be considered 
    Clearance: Top Secret Positive Vetting (TSPV)

    ​Closes: Thursday 22nd February 2024 at 2pm

    Role Description:
    This role is accountable under broad direction to initiate and undertake complex administration, integration and problem management of Commercial Off The Shelf (COTS) and Open Source information management applications in an operational linux environment of virtual machines and cloud infrastructure. Personnel will contribute both independently and collaboratively, and may coordinate or perform changes, outages, upgrades, patches, software development, business analysis and service delivery (support) functions including answering customer calls and performing Level 2 and 3 support after Service Desk triage of initial requests. Scope of responsibility includes the virtual infrastructure, management of diverse data sets and automated data processing, application and database security, configuring backups and performance tuning.  Tasks may include rebuilding or rewriting parts of existing systems, scripted transformations of data sets and maintenance and improvement of automated processing scripts to ensure optimum system integrity. This role is expected to initiate improvements to services and take a leading role alongside Commonwealth staff in defining the technical strategic direction for services.  The role may also undertake a deep level of root cause analysis for Problem Management, identifying and resolving complex issues or oversighting and taking a leading role in complex upgrades.

    Security is a key factor for this section, with involvement from all members in identification, investigation and rectification of security concerns, and implementation, configuration and maintenance of system software to ensure optimal data security.
    The Digital Workplace Services section enables Defence Intelligence Agency customers to securely create, manage and share corporate information.  We implement, secure, support and iterate a portfolio of information management applications covering management of documents, records, knowledge, multimedia, tasks, workflows, ICT equipment, locations and people; and provide monitoring, data warehousing and analytics for these repositories.

    Major Responsibilities:
    • Support System software: patch operating systems and applications; diagnose and resolve system and environment problems, implement break-fixes for diverse customers from individual users to system stakeholders.  Evaluate and implement software updates and environment updates such as cloud-based infrastructure. Identify and initiate improvements to architecture and configurations. Update system features or behaviour to meet customer needs as provided through requirements capture by other team members.
    • System Integration: conduct secure and robust transformations of existing data sets to meet environmental changes and business requirements; test software under environmental changes such as browser, proxy, firewall, network, load management and operating system changes; review, update and test software changes and patches to ensure system integrity and security, coordinate outages, draw on external resources as needed and provide specialist advice to colleagues.
    • Problem management: identify, investigate, analyse and resolve operational problems. Research and undertake proactive maintenance addressing capability deficiencies or ongoing system performance issues under changing environmental factors.  Collaborate with technical staff supporting related services in other teams to resolve issues with web services or where web service operation affects other services.  Provide system status updates to stakeholders by email, updates to tasking systems and in person.
    • Write and maintain operational and security documentation including System Security Plans, test/installation guides, change approval requests with change process plans and corporate knowledge summaries such as system diagrams and support procedures.  Document daily work (steps taken, reasons and outcomes) to ensure transition of knowledge to the Commonwealth and to enable repeatability of procedures and compliance with relevant standards, including Commonwealth record keeping responsibilities.  Participate as a subject matter expert as needed in stakeholder requirements capture,  expectation management and education including explaining security risks and issues.
    • Secure Programming: Modify open-source systems or augment commercial systems to improve security measures or introduce new security measures.    Write code/scripts to maintain, improve or implement system or build automation.
    • System Security: Investigate and resolve access control and content security concerns, record investigation steps and outcomes as directed, implement software features and fixes to resolve security issues, escalate to management as necessary.  Configure applications (as a back-end web server administrator) to apply and maintain good security.

    Other Skills:
    • Essential - experience with installation and configuration of open source and/or commercial software packages (eg based on PHP, Python, Java) into a virtual or containerised Linux environment.
    • Essential – Experience designing and configuring software systems and associated hosting environments to meet ICT security policy and procedures.
    • Essential – experience with Linux command line scripting for data-processing or data-manipulation automation or system build or monitoring such as in PERL, BASH, Ansible, etc
    • Essential - Experience administering / configuring any of Apache / nginx / MySQL / PostgreSQL / MariaDB / Tomcat / Amazon Web Services (AWS) / RedHat OpenStack/OpenShift
    • Desirable - Linux system administration qualifications such as RHCT/RHCE.

    ​SFIA Skills Required:
    • SYSP 5
    • HSIN 4
    • PBMG 4
    • DATM 4
    • SCTY 3
    • PROG 3
     
    Other Features: 
    • Role is Canberra based. There may be a requirement for occasional interstate travel.
    • There will be a requirement to undertake occasional planned work outside the core hours, preferably during a maintenance window.
    ​
    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am & 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minutes break after 5 hours consecutive work.
    There will also be a requirement to undertake planned work outside the core hours.
    Part-time arrangements will not be considered.

    Referees: Two referees with contact details.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    Splunk System Administrator – LOR4
    sysp 4
    ​​​ (PUBLISHED 01/02/24)

    RFQ-ASD-10-2024 SOW 2
    Role: Splunk System Administrator – LOR4
    Major SFIA level: SYSP 4
    Client: Australian Signals Directorate (ASD)
    Location: Canberra, ACT
    Start date: 01 July 2024
    Contract Expiry: 30 June 2025
    Part time arrangements: Will not be considered 
    Clearance: Top Secret Positive Vetting (TSPV)

    ​Closes: Thursday 22nd February 2024 at 2pm

    Role Description:
    The ICT System Administrator is accountable under general direction to undertake complex administration, integration and problem management of Commercial Off The Shelf (COTS) software relating to monitoring and maintenance of ICT servers and software, primarily in relation to the Splunk product. Personnel will contribute both independently and collaboratively, and may perform changes, outages, upgrades, patches, software development, business analysis and service delivery (support) functions including answering customer calls and performing Level 2 and 3 support after Service Desk triage of initial requests. Scope of responsibility includes the virtual infrastructure, management of diverse data sets and automated data processing, application security, configuring backups and performance tuning. The role will identify and advise on improvements to services and take a collaborative role supporting Commonwealth technical leads to define the technical strategic direction for services.  The role may also undertake a root cause analysis for Problem Management, identifying and resolving issues including upstream vendor support interaction, or taking a major role in complex upgrades.

    Security is a key factor for this role, with involvement from all team members in identification, investigation and rectification of security concerns, and implementation, configuration and maintenance of system software to ensure optimal data security.
    The Digital Workplace Services section enables Defence Intelligence Agency customers to securely create, manage and share corporate information.  We implement, secure, support and iterate a portfolio of information management applications covering management of documents, records, knowledge, multimedia, tasks, workflows, ICT equipment, locations and people; and provide monitoring, data warehousing and analytics for these repositories.


    Major Responsibilities:
    • Install, administer, monitor and maintain, and decommission, complex Linux technologies (Splunk, Ansible). Patch applications; diagnose and resolve system and environment problems, implement break-fixes for diverse customers from individual users to system stakeholders.  Evaluate and implement software updates and environment updates such as cloud-based infrastructure. Identify and initiate improvements to architecture and configurations. Update system features or behaviour to meet customer needs as provided through requirements capture by other team members
    • Manage capabilities that maintain the Standard Operating Environment (SOE) while monitoring the environment.
    • Write and maintain operational and security documentation including System Security Plans, test/installation guides, change approval requests with change process plans and corporate knowledge summaries such as system diagrams and support procedures.  Document daily work (steps taken, reasons and outcomes) to ensure transition of knowledge to the Commonwealth and to enable repeatability of procedures and compliance with relevant standards, including Commonwealth record keeping responsibilities
    • Provide administration with focus on scripted cross forest object migration, planning and coordination.

    Other Skills:
    • Essential - experience with installation and configuration of open source and/or commercial software packages (eg based on PHP, Python, Java) into a virtual or containerised Linux environment.
    • Essential – Experience designing and configuring software systems and associated hosting environments to meet ICT security policy and procedures.
    • Essential – experience with Linux command line scripting for data-processing or data-manipulation automation or system build or monitoring such as in PERL, BASH, Ansible, etc
    • Essential - Experience administering / configuring any of Apache / nginx / MySQL / PostgreSQL / MariaDB / Tomcat / Amazon Web Services (AWS) / RedHat OpenStack/OpenShift
    • Desirable - Linux system administration qualifications such as RHCT/RHCE.

    ​SFIA Skills Required:
    • SYSP 4
    • ITOP 4
    • USUP 4
     
    Other Features: 
    • Essential - Experience in the successful delivery of complex ICT outcomes across an Enterprise.
    • Essential – Experience configuring software systems and associated hosting environments to meet ICT security policy and procedures on a Linux operating system.
    • Desirable - Demonstrated experience and understanding of ITIL processes and procedures
    ​
    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am & 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minutes break after 5 hours consecutive work.
    There will also be a requirement to undertake planned work outside the core hours.
    Part-time arrangements will not be considered.

    Referees: Two referees with contact details.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    linux System Administrator
    sysp 4 
    ​​​ (PUBLISHED 06/02/24)

    RFQ-ASD-19-2024 SOW 1
    Role: Linux Systems Administrator
    Major SFIA Level: SYSP 4
    Client: Australian Signals Directorate (ASD)
    Location: Russell Offices and HMAS Harman
    Start date: 1st July 2024
    Contract Expiry: 30 June 2025
    Part time arrangements: Not Considered
    Clearance: TSPV

    Closes: Tuesday, 27th February 2024 at 2pm

    Role Description:
    Linux System Administrator will lead or assist system administrator activities supporting the Linux services of the High Performance Computing environment, provision and configure servers using life cycle system tool. The Linux System Administrator will be required to write support and security documentation, and work cohesively and communicate effectively with High Performance Computing Infrastructure project, technical and engineering staff, and stakeholder groups.

    Major Responsibilities:
    • Install and configure Linux systems.
    • Perform and coordinate system monitoring, analysis, troubleshooting and the generation of Problem/Incident tickets.
    • Manage the provision of proactive and reactive support including configuration updates.
    • Ensure required controls and accountability is adhered to as necessary to maintain system integrity and performance.
    • Provide guidance and mentoring to other team members, sharing knowledge within the team.

    Other Skills:
    • Demonstrated experience with Foreman or equivalent administration systems.
    • Demonstrated system administration experience with Linux Operating Systems for example: Red Hat, Rocky, Suse,
    • Demonstrated experience with a testing product like Jenkins or equivalent
    • Demonstrated experience with configuration management tools for example: Ansible, Puppet or Salt.

    ​SFIA Skills Required:
    • SYSP 4
    • PROG 3
    • ITOP 4

    Other Features: 
    • The role is based in Canberra and there is flexibility with start and finish times.
    ​
    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am & 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minutes break after 5 hours consecutive work.
    There will also be a requirement to undertake planned work outside the core hours.
    Part-time arrangements will not be considered.

    Referees: Two referees with contact details.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    System Administrator
    sysp 5 
    ​​​ (PUBLISHED 06/02/24)

    RFQ-ASD-20-2024 SOW 1
    Role: System Administrator
    Major SFIA Level: SYSP 5
    Client: ASD - High Performance Computing Section – Technology Foundations Brand
    Location: Russell Offices and HMAS Harman
    Start date: 1st July 2024
    Contract Expiry: 30 June 2025
    Part time arrangements: Not Considered
    Clearance: TSPV

    Closes: Wednesday, 28th February 2024 at 2pm

    Role Description:
    System Administrator will lead or assist system administrator activities supporting the Linux and core services in the High Performance Computing environment, provision and configure servers using life cycle system tool. The Linux System Administrator will be required to write support and security documentation, and work cohesively and communicate effectively with High Performance Computing Infrastructure project, technical and engineering staff, and stakeholder groups.

    Major Responsibilities:
    • Install and configure Linux systems.
    • Perform and coordinate system monitoring, analysis, troubleshooting and the generation of Problem/Incident tickets.
    • Manage the provision of proactive and reactive support including configuration updates.
    • Ensure required controls and accountability is adhered to as necessary to maintain system integrity and performance. 
    • Provide guidance and mentoring to other team members, sharing knowledge within the team.

    Other Skills:
    • Demonstrated experience with Foreman or equivalent administration systems.
    • Demonstrated system administration experience with Linux Operating Systems for example: Red Hat, Rocky, Suse, 
    • Demonstrated experience with a continuous integration tools for example: GitLab or Jenkins.
    • Demonstrated experience with configuration management tools for example: Ansible, Puppet or Salt.
    • Demonstrated experience with high performance storage systems for example: NAS, Object, On-premise cloud, Parallel file systems.
    • Installations and de-installations of HPC and related systems, hardware components.

    ​SFIA Skills Required:
    • SYSP 5
    • ASUP 5
    • SINT 4
    • HSIN 4
    • ITOP 4
    • STMG 4
     
    Other Features: 
    • The role is based in Canberra and there is flexibility with start and finish times.
    ​
    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am & 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minutes break after 5 hours consecutive work.
    There will also be a requirement to undertake planned work outside the core hours.
    Part-time arrangements will not be considered.

    Referees: Two referees with contact details.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    ict System Administrator - Microsoft technologies
    ITOP 4
    ​(Published 20/12/23)

    RFQ-ASD-154-2023 SOW 1 Re-Opened
    Role: ICT System Administrator - Microsoft Technologies
    Major SFIA Level: ITOP 4
    Client: Australian Signals Directorate (ASD)
    Location: Russell Offices Canberra, ACT
    Start date: ASAP
    Initial Term: 12 or up 18 months from commencement
    Part time arrangements: Will not be considered​
    Clearance: Top Secret Positive Vetting (TSPV)

    Closes: Thursday, 29th of February 2024 at 2pm
    ​    Please note, as this is a re-opened role the RFQ may be closed at any time as soon as a suitable candidate is identified by the business area. As such, we strongly recommend you provide a response to the RFQ (see submission below) as soon as possible.

    Role Description:
    Provision of ICT System Administration services enabling the delivery of sustainment, deployment and support of minor projects in the Endpoint Services Section of Technology Services Branch.

    Major Responsibilities:
    • Install, configure, secure, sustain and enhance Microsoft technologies enabling delivery of services to ICT platforms utilising Commonwealth approved designs.
    • Provide technical direction in the Management and deployment of fixed and mobile workstation fleets at an Enterprise scale.
    • Work as part of a team to manage incidents, problems, continuous service improvement and workflows to meet deadlines.
    • Contribute technical knowledge and industry best practice to a customer focused, security enabled global ICT platform, with focus on optimising system performance, integrity and security.
    • Contribute to the development and support of the Windows Desktop SOE utilising demonstrated skills in system automation, Windows PowerShell, System Centre Orchestrator and Service Management Automation (SMA).
    • Develop and support a VMware VDI environment.
    • Provide technical advice, engage and liaise with assigned Capability Delivery and Planning resources regarding ICT deliverables.
    • Engage and liaise with customers to ensure user requirements are delivered against, and within specified Service Level Agreements.
    • Provide technical advice and assistance in the delivery of business intelligence activities for the enterprise using modern DevOps methodologies.
    • Transfer technical knowledge through production and update of relevant technical documentation and instructions and mentoring other staff members.

    Other Skills:
    • N/A

    ​SFIA Skills Required:
    • ITOP 4
    • SYSP 4
    • USUP 4

    Other Features: 
    • Role is Canberra based. There may be a requirement for occasional travel within Australia.

    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, unless requested to do so by the Contract Manager, and must take a minimum 30 minute break after 5 hours consecutive work.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    ict System Administrator - desktop support engineer
     HSin 4
    ​(Published 20/12/23)

    RFQ-ASD-154-2023 SOW 2 Re-Opened
    Role: ICT System Administrator - Desktop Support Engineer
    Major SFIA Level: HSIN 4
    Client: Australian Signals Directorate (ASD)
    Location: Russell Offices Canberra, ACT
    Start date: ASAP
    Initial Term: 12 or up 18 months from commencement
    Part time arrangements: Will not be considered​
    Clearance: Top Secret Positive Vetting (TSPV)

    Closes: Thursday, 29th of February 2024 at 2pm
    ​    Please note, as this is a re-opened role the RFQ may be closed at any time as soon as a suitable candidate is identified by the business area. As such, we strongly recommend you provide a response to the RFQ (see submission below) as soon as possible.

    Role Description:
    ICT Desktop Support Engineer will be responsible for working under general direction for the Deployable Support team, providing ICT troubleshooting and support to deployed users and their systems, as well as assisting with the sustainment, enhancement and hardware assembly of new deployable capability

    Major Responsibilities:
    • Participate in the development of new ICT capability and system upgrades in accordance with user requirements and technology advancements.
    • Provide technical advice assistance with the sustainment and enhancement of Windows systems.
    • Install, sustain, enhance, support and maintain Deployable ICT devices. Including assistance with the building of new deployable capability.
    • Basic network configuration including switch port configuration, network based security management configuration, DHCP and print services.
    • Troubleshoot issues with Deployable ICT devices and systems.
    • Manage incidents, problems, continuous service improvement and workflows to meet deadlines.
    • Engage and liaise with customers to ensure their requirements are investigated and met.
    • Transfer technical knowledge through production and update of relevant technical documentation and instructions and mentoring other staff members.

    Other Skills:
    • N/A

    ​SFIA Skills Required:
    • HSIN 4
    • ITOP 3
    • USUP 3
    • CSMG 3

    Other Features: 
    • Role is Canberra based. There may be a requirement for occasional travel within Australia.

    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, unless requested to do so by the Contract Manager, and must take a minimum 30 minute break after 5 hours consecutive work.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    ict System Administrator - Application packaging
     asup 4
    ​(Published 20/12/23)

    RFQ-ASD-154-2023 SOW 3 Re-Opened
    Role: ICT System Administrator - Application Packaging
    Major SFIA Level: ASUP 4
    Client: Australian Signals Directorate (ASD)
    Location: Russell Offices Canberra, ACT
    Start date: ASAP
    Initial Term: 12 or up 18 months from commencement
    Part time arrangements: Will not be considered​
    Clearance: Top Secret Positive Vetting (TSPV)

    Closes: Thursday, 29th of February 2024 at 2pm
    ​    Please note, as this is a re-opened role the RFQ may be closed at any time as soon as a suitable candidate is identified by the business area. As such, we strongly recommend you provide a response to the RFQ (see submission below) as soon as possible.

    Role Description:
    The Endpoint Services Section within the Australian Signals Directorate (ASD) requires ICT System Administrators to maintain application support processes, and check that all requests for support are dealt with according to agreed procedures. ICT System Administrators use application management software and tools to investigate issues, collect performance statistics and create reports.

    Major Responsibilities:
    • Use application management software and tools to investigate issues.
    • Investigate and coordinate the resolution of potential and actual service problems around system software.
    • Install, test and advise on the correct use of new versions of system software including those within a VDI environment.
    • Work as part of a team to ensure ICT hardware configuration and type is appropriate for application support and functional operations.
    • Transfer technical knowledge through preparation and maintenance of application support processes and mentoring other staff members.
    • Collect performance and usage statistics on applications for reporting.
    • Work as part of a team to manage incidents, problems, continuous service improvement and workflows to meet deadlines.
    • Contribute technical knowledge and industry best practice to a customer focused, security enabled global ICT platform.
    • Engage and liaise with assigned Project Management Office resources regarding ICT deliverables.
    • Engage and liaise with customers of capabilities to ensure user stories are delivered against.
    • Draft, review and maintain standard operating procedures, knowledge base articles and other relevant documentation.
    • Assist in the continuous improvement process by developing and enhancing procedures.

    Other Skills:
    • Demonstrated experience in application packaging within a VDI environment and using deployment technologies like AppV or AppVolumes.
    • Demonstrated experience in System Center Configuration Manager.
    • An understanding of modern scripting practices and languages to automate process, gather information and resolve common issues.

    ​SFIA Skills Required:
    • ASUP 4
    • SYSP 4

    Other Features: 
    • Role is Canberra based. There may be a requirement for occasional travel within Australia.

    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, unless requested to do so by the Contract Manager, and must take a minimum 30 minute break after 5 hours consecutive work.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    ict System Administrator
    sysp 4
    ​(Published 22/1/24)

    RFQ-ASD-70-2023 SOW 1 Re-Opened
    Role: ICT Windows System Administrator
    Major SFIA Level: SYSP 4
    Client: Australian Signals Directorate (ASD)
    Location: Russell Offices Canberra, ACT
    Start date: ASAP
    Initial Term: Contract terms between 12 & 24 months will be considered.
    Part time arrangements: Will not be considered​
    Clearance: Top Secret Positive Vetting (TSPV)

    Closes: Thursday, 28th of March 2024 at 2pm
    ​    Please note, as this is a re-opened role the RFQ may be closed at any time as soon as a suitable candidate is identified by the business area. As such, we strongly recommend you provide a response to the RFQ (see submission below) as soon as possible. 

    Role Description:
    The Endpoint Services Section within the Australian Signals Directorate (ASD) requires ICT System Administrators to maintain application support processes, and check that all requests for support are dealt with according to agreed procedures. ICT System Administrators use application management software and tools to investigate issues, collect performance statistics and create reports.

    Major Responsibilities:
    • Administer, monitor and maintain, complex Microsoft technologies. Provide advance skills in delivery of services to ICT platforms utilising Commonwealth approved designs.
    • Manage capabilities that maintain the Standard Operating Environment (SOE) while monitoring the environment.
    • Develop, maintain and perform operational procedures and document changes to ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages
    • Provide administration with focus on scripted cross forest object migration, planning and coordination.
    • Install, maintain, decommission and support MS Windows Sever 2016, 2019 and 2022.

    Other Skills:
    • Experience in the successful delivery of complex ICT outcomes across an Enterprise.
    • Proven experience in Windows system administration along with its roles and features.
    • Demonstrated experience and understanding of ITIL processes and procedures is considered advantageous

    ​SFIA Skills Required:
    • SYSP 4
    • ITOP 4
    • USUP 4

    Other Features: 
    • Role is Canberra based. There may be a requirement for occasional interstate travel.
    • There will be a requirement to undertake occasional planned work outside the core hours, preferably during a maintenance window.
    • Will consider Melbourne or Brisbane based applicants. There may be a requirement for occasional interstate travel.

    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, unless requested to do so by the Contract Manager, and must take a minimum 30 minute break after 5 hours consecutive work.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.

    Linux System Administrator ​
    SYSP 4
    ​​​ (PUBLISHED 22/01/24)

    RFQ-ASD-68-2023 SOW 1 Re-opened
    Role: Linux System Administrator
    Major SFIA level: SYSP 4
    Client: Australian Signals Directorate (ASD)
    Location: Russell (Canberra)
    Start date: ASAP
    Contract Expiry: Contract terms between 12 & 24 months will be considered
    Part time arrangements: Will not be considered
    Clearance: Top Secret Positive Vetting (TSPV)

    ​Closes: Thursday 28th March 2024 at 2pm
    ​PLEASE NOTE, as this is a re-opened role the RFQ submission will be evaluated upon receipt and may be closed at any time as soon as a suitable candidate is identified by the business area. As such, we strongly recommend you provide a response to the RFQ as soon as possible.

    Role Description:
    Lead or assist system administrator activities supporting the Linux services of the Linux Platform team as well as using influencing and mentoring skills to achieve beneficial business outcomes.

    Major Responsibilities:
    • Install and configure corporate standard Linux systems.
    • Ensure the continuous development of RHEL SOE.
    • Perform and coordinate system monitoring, analysis, troubleshooting and the generation of Problem/Incident tickets.
    • Manage the provision of proactive and reactive support including configuration updates.
    • Ensure required controls and accountability is adhered to as necessary to maintain system integrity and performance.
    • Provide guidance and mentoring to other team members, sharing knowledge within the team.
     
    Other Skills:
    • Demonstrated experience with Red Hat Satellite 7, 8 or Foreman administration.
    • Demonstrated experience with building Standard Operating Environment (SOE) with RHEL 7 and 8.                                                                                                 
    • Demonstrated experience with a testing product like Jenkins, GitLab or Bamboo.
    • Demonstrated experience with configuration management tools for example: Ansible or Git.

    ​SFIA Skills Required:
    • SYSP 4
    • PROG 3
    • ITOP 4

    Other Features: 
    • Role is Canberra based. There may be a requirement for occasional interstate travel.
    • There will be a requirement to undertake occasional planned work outside the core hours, preferably during a maintenance window.
    ​
    ​​Security Clearance: 
    Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12 month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential. 

    Core Hours:
    Contracted personnel are to work no more than an average of 8 hours per day, between the hours of 7am & 7pm unless requested to do so by the Contract Manager, and must take a minimum 30 minute break after 5 hours consecutive work.
    Part-time arrangements will not be considered.

    Referees: Two referees with contact details.

    ​For information on what to submit, including the selection criteria you will need to address, please download the full RFQ below.
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